Find detailed information about your screening event on the Event Information page or menu. Event information includes the kind of screening, start time, links to the film synopsis and trailer, access details, chat or post-screening discussion info, and other important information provided by the host.
- What is the difference between On Demand v. On Time online community screenings?
- What films are available to book?
- May I charge admission?
- Pricing?
- How do I book an online community screening?
- Can I host a post-screening discussion?
- How do I collect RSVPs, accept donations or charge for tickets online?
- Do you support other livestream platforms?
- How do I join?
- Where do I find details about my screening?
- When does my screening start?
- How do I access my screening room?
- How long do I have to watch my On Demand film?
- Can I access the screening room before my On Time screening?
- What is a video password? Where do I enter it?
- Why doesn't my video password work?
- How do I participate in live chat?
- How do I pop out the live chat box into a separate window?
- How do I ask questions for a live Q&A in the chat box?
- The start time for my On Time screening has passed. Why didn't the film start?
- How do I access captions or subtitles for my On Demand screening?
- HELP! I can't access the screening room and my On Time event has started.
- How do I optimize my livestreaming experience?
- How do I adjust film resolution?
- Troubleshooting On Time playback issues.